WHEN WILL I RECEIVE MY ORDER?
Normally we take up to 24 hours to process the order. If your order is placed before 3:30 PM and we have all the products in stock, we will ship your order the same day. We use DHL Express to ship your products. It takes 3-5 working days for you to receive your products.
HOW CAN I TRACK MY ORDER?
As soon as your order has been processed and we hand over your package to the courier service, you will receive a shipment confirmation via e-mail with the tracking information within 24-48 hours of shipment.
Where is my order shipped from?
What can I do if I accidentally ordered an item multiple times?
WHERE DO I ENTER MY DISCOUNT CODE?
WHICH COMPANY WILL DELIVER MY PACKAGE?
Your orders are delivered using DHL Express that ships worldwide. Normally it takes between 3-5 days.
HOW MUCH IS MY SHIPPING COST?
Shipping is calculated during the checkout process prior to submitting your payment information. The amount is based on the weight of the products. Please see our shipping policy for additional information.
Do I have to pay for duties and taxes?
Returns & Refunds
what is your return policy?
Please see our returns policy for full details.
I’m missing an item from my order, what do I do?
In the unlikely event that you are missing an item from your order, please contact us via e-mail – firstname.lastname@example.org with your order number and the name of the missing item. We will resolve the issue for you as quickly as we can for you.
What do I do if I receive a faulty item in my order?
what payment options do you take?
Debit/Credit Card (Mastercard, Maestro, American Express and Visa card)
After entering your details, you can choose ‘debit or credit cards’ option for the payment method. You can safely enter your card details via our secure SSL procedure and we will ensure correct processing together with your credit card organization. Once you have completed this, we will receive your payment notification and your order will be processed.
After entering your details, you can choose ‘PayPal. With the PayPal payment option, you will be redirected to the PayPal site after entering your details. Here you enter your password for your PayPal account and press pay. Once you have completed this, we will receive your payment notification and your order will be processed.
How do I know if I’m buying a genuine product?
How do contact support?
COULDN’T FIND ANSWERS TO YOUR QUESTIONS?
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Heavy bags are essential for Muay Thai training. Shop a wide variety of heavy bags to suit your training needs. We supply both hanging and pole mounted varieties from classic boxing bags, banana bags, tear drop bags and more!